Over 1 million businesses rely on Avaya solutions
Avaya helps you achieve your goal
Every small- and medium-size business needs ways to reduce costs and improve the way it operates. Like every business, you’re looking to keep all your customers, add new ones and grow at the pace that’s right for you.

Avaya understands this. With over one hundred years of experience as a leader in communications, we know that the right solution for your business is one that helps you increase profitability, improve productivity and gain com-petitive advantages.
  Growing businesses know they can rely on Avaya for big-business capabilities at small business prices—Avaya has an entire division focused on the needs of small- and medium-size businesses.

We support extensive research into new technologies and standards. And we make it easy for businesses like yours to acquire our solutions by offering an array of financing options.

See what Avaya can do for you
Get big business communications —at small business prices

Over one million businesses rely on Avaya solutions like Avaya IP Office—the award-winning business communica-tions system that gives growing companies an “all-in-one” solution for telephony, messaging, networking, conferencing, customer management and much more.
You need a communications system—every business does. To find one that’s right for your business, start with Avaya. With solutions like IP Office, we’re revolutionizing how small and medium businesses communicate. Now is the time to see what an Avaya solution can do for your business.
IP Office: Three key things to know

What is it?

A solution for voice and data communications, messaging and customer management. Uses IP technology to deliver more functionality at a lower cost. Get all-in-one capabilities. Pay as you go.

How can I use it in my business?

To connect with colleagues and customers… simplify access to information… keep remote workers in touch. To save money through conferencing, networking, time/ call management, Voice over IP and more.

What are my choices?

Does your business have one location? Multiple locations? Are you a branch office of a larger organization? A home office? With IP Office you can choose from a range of models and add capacity, applications and phones, as you need them. Whether you have 2 employees, 200 or more, IP Office is the right choice.
Avaya IP Office
Puts Intelligent
at the Heart of Your Business
Get results.

With IP Office you get a solution designed to deliver
greater efficiency and productivity while also
saving you money. Thousands of companies like
yours are benefiting from IP Office today.
Reduce monthly costs. Now.

IP Office will help you lower the cost of communications,with capabilities like conferencing, making calls over a managed Internet service (Voice over IP) and the “all-in-one” benefits of a converged communications system.

  Serve better. Sell more.

IP Office can give you a customer sales and service center designed for your needs and your budget—with all the routing and reporting capabilities you need. Deliver the personal service that builds sales and loyalty.
Leave the office. Be accessible.

With easy, flexible options for call/message forwarding and one-number reachability, IP Office keeps everyone in touch. Get the freedom to go where you want and never miss important business calls.
  Get connected.

Talk to your Avaya BusinessPartner. Discuss where you want communications to add value to your business. Learn about the different service and support options that are available. See why thousands of growing businesses rely on the
innovative Avaya IP Office solution.
The right choice for you… and
your business
How we communicate is a personal choice—it has to match the needs of your business. And your needs change depending on whether your employees
are working in the office, at home, or on the road. That’s why when you choose IP Office you can also choose from a whole range of communication tools and
applications designed to boost productivity. Choose a basic phone or one with all the bells and whistles. Connect our IP phones directly to your office LAN—also use them at home and get all the features you have at the office. Avaya Phone Manager
software can turn the screen of your PC into a phone. And our wireless solutions make it easier to roam the office. With all of our IP Office capabilities, our
goal is to make your communications simple and cost-effective. Let your Avaya BusinessPartner put together a selection of tools and applications that's right for you.
Keeping ongoing management simple

Concerned about needing extra resources to administer a system
as powerful as IP Office? There’s no need for worry. IP Office comes with a whole set of menu-driven tools to keep ongoing management simple.
Fine-tuning per formance

How many calls are you handling an hour, a day? What are your peak calling periods? How many calls typically turn into sales? Avaya
IP Office reporting capabilities can help you measure and manage your availability and response to customers.
Day-to-day administration

Once your system is up and running you will benefit from the menu-driven administration tools that simplify day-to-day tasks, such as updating directories and moving phone extensions.
Getting started

Is your communications network ready for IP Office? We’ll make sure. Avaya has created a whole set of assessment and automated configuration tools to make sure that when your system is installed it’s ready to meet your needs starting Day One.

You have questions...

Do I need to understand the
technology? How quickly
can I get up and running?
Do I need to spend a lot
of money? Is IP technology

...We has answers!
Does my current phone
system give my business what
it needs?

If it is based on old technology, probably not. Your
competitors will be faster and more professional with the latest in communications software. IP Office delivers the capabilities that allow you to keep up with or overtake the competition.
Do I need to understand the
technology to implement it?

No. IP Office is designed specifically to give you more functionality without making more demands on your resources. Rely on your certified Avaya BusinessPartner for support before, during and after your purchase. We’ll take care of you so you don’t have to worry.
Do I need to spend a lot?

Not at all. You have choices based on your budget needs. Easy leasing or financing plans not only make this affordable; they help you quickly cut monthly expenses immediately. And you only have to buy/lease what you need, when you need it.
Is IP technology so new that
it’s not reliable?

With over 50,000 systems deployed worldwide Avaya IP Office has the track record businesses like yours can rely on. Aside from receiving the Product of the Year award by Internet Telephony magazine and being named Best in Test by Miercom in 2004, customers like yourself are saving money and boosting productivity. Many are managing the system themselves via menu-driven tools.
I have old systems but am
adding an office. Should I
consider the new technology?

Not only would this be a way for you to experience the rich functionality of the latest communications applications, but we may be able to network with your existing equipment, as well as provide a gradual migration plan for your other locations.
How quickly can I get up and

Just say “when”—an authorized Avaya BusinessPartner can tailor a solution to your needs and your budget.